Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@americanmarinesupply.com. Please note that returns will need to be sent to the following address: 2450 N Powerline Road, Ste 11, Pompano Beach, FL, 33069. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@americanmarinesupply.com

or support@americanmarinesupply.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Refunds are typically processed within 1-2 business days of receiving your item. If the item is defective, our service team will run diagnostic testing to confirm this. If it is indeed defective, a full refund will be issued. If it is not defective you will be notified and advised if you would like the item sent back to you. If your item is not defective and in its original condition a full refund will be issued. If your item has been returned due to buyer's remorse (bought wrong item, changed mind) then a 5% restocking fee will apply.